Discover TAM Airlines
TAM Airlines, a Star Alliance member, has been a leader in the Brazilian domestic market since July 2003. The airline flies to 44 destinations within Brazil and through business agreements with regional airlines, TAM also travels to over 88 different locations in the country. Its foreign operations include direct flights to 18 destinations in the United States, Europe and South America: New York, Miami and Orlando (USA), Paris (France), London (United Kingdom), Milan (Italy), Frankfurt (Germany), Madrid (Spain), Buenos Aires (Argentina), La Paz, Cochabamba and Santa Cruz de la Sierra (Bolivia), Santiago (Chile), Asuncion and Ciudad del Este (Paraguay), Montevideo (Uruguay), Caracas (Venezuela) and Lima (Peru).
TAM Airlines – Each journey begins long before the final destination
TAM Airlines has the most flights to South America. We also strive to make our aircraft a pleasant and welcoming environment for you. With an array or onboard entertainment, special in-flight services including extensive menus created by our executive chefs, passengers will experience the very best as soon as they board our planes. To further make your flying experience with us even more enjoyable, we also offer VIP lounges, private car transportation (for First Class and Business Class), and our TAM Fidelidade Frequent Flyer Program.
Our goal is to continuously improve and make your flying experience with us unforgettable and each time better than the last. When flying with us, you can also purchase a Brazil Airpass or South America Airpass, and design your own itinerary at reduced fares. With our proud spirit to serve, our purpose is to make people happier.
First Class and Business Class Services
The service we offer in our First Class and Business Class is among the best of the world. Onboard we serve delicious meals from renowned chefs and provide state-of-the-art entertainment systems. Personal flat screens broadcast preferred selection of movies and soap operas; making you feel right at home. For your convenience we provide a wide range of magazines (traveling, culture, sports, children’s) and entertainment magazines with games.
Another special feature, available in our Boeing 777 and Airbus A330 jets, is a camera outside the aircraft to view the entire flight on an individual screen. Our effort to provide exclusive services is also noticeable at the airport; a complimentary airport transfer is available for First Class and Business Class passengers. In the VIP lounges, passengers have access to a variety of snacks,
beverages and fruits. Furthermore, a shower area, free internet access and a TAM mini library make passengers’ visit even more pleasant.
Service in the Economy Class
Our Economy Class offers a unique, comfortable flying experience. Seat reservations on all international routes are possible prior the flight, as well as the order of special meals, for example, vegetarian food or meals for children. Passengers select a meal out of three different options and are served free alcoholic drinks upon request. Throughout the flight, passengers enjoy our outstanding entertainment program, which satisfy all wishes from 20 current movies, 92 music CDs to 18 video games.
Helicopter Transfer for First Class and Business Class Passengers
To better serve our premium customers that fly First Class or Business Class, we offer a helicopter transfer. If your destination is São Paulo, a helicopter transfer is available between the airports Guarulhos and Congonhas in both directions. This is the best and most efficient option to get from these two airports.
An individual assistance service is available at all start and stopover airports. A free service for boarding and changing aircrafts is provided to children, elderly and needy passengers, as well as to passengers without appropriate language skills.
The TAM Airlines fleet has collected134 aircraft in an average age of 5.9 years.
Corporate Social Responsibility
TAM Airlines does not only take care of its passengers, but also of its employees and the environment. The air carrier has recently joined the “United Nations Global Compact,” which was offered to all interested heads of company by the Secretary-General of the United Nations during the World Economic Forum in Davos. The economy therewith commits to the compliance of particular social and ecological minimum standards.
TAM Airlines & Partner Airlines Mileage Program
TAM Airlines has code share agreements for passengers to purchase tickets on TAM for flights operated by other international airlines in order to reach 78 further destinations in the USA, South America, Europe and Asia. The Star Alliance offers flights to 1,172 airports in 181 countries. TAM has pioneered an airline frequent flyer program in Brazil. Today, as part of the Multiplus network, TAM Fidelidade has 6.9 million members, and to date the airline has issued 10.6 million reward tickets.