Hotel Customer Support

Hotel Frequently Asked Questions

View answers to our comprehensive list of frequently asked hotel booking questions here.

Manage your Hotel Booking

You can manage your confirmed hotel booking online. Please use the below links to review and depending on hotel policy change or cancel a booking.

My hotel booking

Questions Regarding an Existing Hotel Booking

For questions regarding a completed hotel booking, please contact the hotel direct. Contact details for your hotel are included on your booking voucher.

For all other questions please contact the HotelClub.com customer service team via email: hotel_support@webjet.com