Testimonials
Webjet.com processes thousands of cheap flight searches and discount airfare bookings every day. The number of satisfied customers successfully fulfilling their travel needs for less at Webjet.com is continuing to grow nationwide and abroad; as is the number of repeat customers.
We thoroughly appreciate all the feedback that we get from visitors, and take a lot of pride in the number of positive reviews we have sent to us on a regular basis. We take all customer reviews into consideration when developing our site, and understand from a new customer’s perspective these reviews can be very helpful in making a purchase decision. Below are just a few positive Webjet.com reviews from satisfied customers:
| January 5th, 2012 | Kathleen/Melbourne, AU |
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"Thank you for your excellent work on my behalf in exchanging my ticket. Being incapacitated with broken foot bones and learning how to walk again in a moon boot has been so much easier with you working to help me on the other side of the world." |
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| November 22nd, 2011 | Nichola/Vancouver, BC |
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"Let me thank your company for the tremendous customer service I have received. I hadn’t heard of Webjet until I was searching for a flight and it appeared as an alternative price finder. You certainly provided the best price for my flights! ...I didn’t wait on hold or get directed through a myriad of messages to find where I needed to go. I spoke with competent friendly staff, who know exactly how to direct my requests. In both instances everything I needed was forwarded promptly. I am really impressed, and have encouraged many others to check out your company." |
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| November 17th, 2011 | Rebecca/San Juan Capistrano, CA |
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"Thank you for taking care of this for me. I really appreciate your great service. I will definitely use webjet in the future." |
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| November 14th, 2011 | Mike/Lexington, KY |
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"Thanks so much! You folks are really amazing...This is my first experience with Webjet (I usually book directly with Delta as I’m a 2 million miler with Delta) but it definitely won’t be my last. Webjet really understands what customer service is all about!" |
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| November 3rd, 2011 | Eric/Beltsville, MD |
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"My experience with you guys has been great and I will highly recommend you to my friends." |
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| September 15th 2011 | Ellen/Phoenix, AZ |
| "Since I had such a great experience with you and your company, I am telling other people about this service, too." | |
| September 5th 2011 | Silvia/El Monte, CA |
| "I want to take this time to thank all involved specially Brian who helped me from the start when I was panicked. To the team that fixed what I messed up I'm in your debt. Thank you from the bottom of my heart." | |
| August 24th 2011 | Brian/Charlotte, NC |
| "You guys rock. Thank you.. BTW – The vendor you're using for tracking trips is one of the nicest looking one's I've seen." | |
| August 9th 2011 | Chris/Gloversville, NY |
| "I'd just like to thank you for making my ticket switch so easy and affordable...You saved me 1200 dollars at least and even at the last minute. Thank you very much. I'll be sure to use you again next time!" | |
| August 4th 2011 | Bob/Richmond, VA |
| "I can't thank you enough, and I have to say that I think your customer service is top notch (especially when you consider this originated with MY error). The next time I call my credit union, I will suggest to them that they take a cue from WebJet. Needless to say, when I rebook over the next day or so, I'll be back to WebJet." | |
| July 8th 2011 | lham/Sunrise, FL |
| "Thank you so much …I do greatly appreciate all your excellent service." | |
| July 5th 2011 | Peter/Hobart, TAS |
| "Thank you so so much for organising our tickets .you are so kind and we will never hesitate to use your service again. A very special thanks." | |
| June 29th 2011 | Mohamed/Springfield, VA |
| "Thank you for your quick response and assistance to my family. Your company has the best and most reliable service that a customer could wish for." | |
| June 13th 2011 | Robert/Wall, NJ |
| "Great job. Thanks and nice website. Definitely will be back!" | |
| June 3rd 2011 | Lisa/Cotati, CA |
| "Thank you so much for your kind consideration and understanding my situation. Your customer service has been excellent and when I am able to make a trip again, I will be happy to use Webjet again." | |
| May 23rd 2011 | Yoel/Buffalo, NY |
| "Thanks very much, you guys are awesome :D. quick, short to the point fully answered questions :D." | |
| May 13th 2011 | Kathleen/Fort Hood, TX |
| "Thank you so much for all your help with this. It means so much. We would not have been able to fix this without your amazing help." | |
| April 26th 2011 | Colleen/Louisburg, NC |
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"In a world of trouble times, when everyone complains and no-one ever seems to take the time to say "thank you", I really wanted to go out of my way to say how brilliant your service is, how efficient you are, how your prices are great, and how you fix most of the major dramas in my life (can you take my husband off my hands for me LOL). Thank you so much! WE LOVE WEBJET!" |
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| April 25th 2011 | Hazel/Essex, UK |
| "I just wanted to thank everyone very much for all the help time & patience you have given me over the last few days. I am all sorted flights booked tickets printed. I make frequent flights to the USA my son lives in New Jersey I hope to give you my custom again [dont groan!!] you have been very kind." | |
| April 23rd 2011 | Possum/Canberra, AU |
| "I accidentally booked the wrong flight, Webjet proactively noticed the error in my booking and rang me to confirm my booking, on Easter Sunday no less, I confirmed that the booking was in error and said I'd be happy to pay to reschedule the flight, Webjet rescheduled the flight for free and absolutely made my day, as I said it was easter, so my day was pretty good to begin with, but Webjet's fantastic service truly impressed me and I felt compelled to provide a testimonial. I will recommend webjet to all my friends and hope Shayne gets some kind reward for being so dawn awesome!" | |
| April 22nd 2011 | Monique/Tallahassee, FL |
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"YOU GUYS WERE GREAT!!!! Thank you so much for working with me on this booking, I was so worried!!!! THANK YOU!!!!!!!!!" |
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| April 22nd 2011 | Jenny/Edmonton, QLD |
| "Thank you so much!!! I will continue to use Webjet and recommend to others as well. I am impressed by your prompt replies, flexibility and personal service." | |
| April 15th 2011 | Eric/Pompano Beach, FL |
| "Thank you for your prompt response and for taking care of the erroneous booking! (By the way, I may be new to WebJet, but I am already a big fan!)" | |
| April 7th 2011 | Belinda/Tyler, TX |
| "Thank you so much for understanding my mistake and agreeing to totally cancel the reservation at no charge to me. I appreciate your excellent customer service and will definitely check your website for future travel plans." | |
| April 1st 2011 | Jessica/New York, NY |
| "Thank you so much, this is wonderful! Appreciate all of your help!" | |
| March 28th 2011 | Zoya/Madison, IN |
| "I would just like to thank you for your great customer service." | |
| March 21st 2011 | Nathan/ St. Peters, MO |
| "Thank you so much for the speedy process of my request…their response in my case was so professional, and so knowledgeable...no waiting on holds,transferring, I can write a whole page for this one time experience." | |
| March 17th 2011 | Jerry/Phoenix, AZ |
| "Thank you for confirming! :) You do have the best customer service!" | |
| March 7th 2011 | Cynthia/Gainesville, FL |
| "Thank you so much!! I promise to use your website for the rest of my life!! You guys are the best..." | |
| March 7th 2011 | Carly/Melbourne, AU |
| "I appreciate your time taken immensely,thank you so so much!!" | |
| March 4th 2011 | Colleen/Louisburg, NC |
| "You did a great job - and I'm glad you were careful with my credit card! That's a lot of money, and I sure do appreciate your care...Thank you!" | |
| March 4th 2011 | Timothy/North Scituate, RI |
| "Thank you very much. Let me just say, you are probably the best customer service team I have encountered in a long time for getting back to me so quickly!" | |
| February 23rd 2011 | Heidrun/Boise, ID |
| "Thank you so much!! You provide a stellar service and go the extra mile which is your best differentiator compared to the other online travel agencies." | |
| February 21st 2011 | Laila/Sydney, AU |
| "Thank you very much...I'm delighted with your service." | |
| February 9th 2011 | Giovanni/El Paso, TX |
| "Thank you very much, I'll with schedule another flight with your company tomorrow. Thank you again and it's a pleasure to make business with you." | |
| February 1st 2011 | Bradley/Indio, CA |
| "Your service is exceptional and appreciated!!" | |
| February 1st 2011 | Bradley/Indio, CA |
| "Your service is exceptional and appreciated!!" | |
| January 26th 2011 | Ete/Hamden, CT |
| "Your service and assistance has been really outstanding and I really appreciate your efforts and help. Wishing you well and once again thanks much." | |
| January 21st 2011 | Kevin/Los Angeles, CA |
| "Thank you every much :)...really good and quick customer service" | |
| January 21st 2011 | Jana/Austin, TX |
| "Thank you so much for your assistance...Your help has been invaluable." | |
| January 21st 2011 | Martie/Godfrey, IL |
| "Thanks again for such a quick response! You’ve got the greatest agency ever!" | |
| January 4th 2011 | Maggie/Conway, SC |
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"Many thanks for the quick response and the receipt, dear Webjet Service Team! Excellent customer service!" |
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| January 5th 2011 | Glenn/Cadillac, MI |
| "Thanks very much. I am pleased with your service." | |
| January 5th 2011 | Cathy/Albuquerque, NM |
| "Thank you so much for your help in obtaining new flights for me. You were a joy to work with." | |
| January 6th 2011 | Halina/Walnut Creek, CA |
| "I got my tickets in hand in time and your crew showed a remarkable patience and kindness dealing with my numerous phone calls with questions re status." |
| December 3rd 2010 | Rayner/Sulpher Creek, TAS |
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"Fantastic, thank you so much for that!! You’ve been a great help and very efficient. Have a great day!" |
| November 18th 2010 | Serafin/South Elgin, IL |
| "Yes...from now on, WEBJET.COM will be our site for future booking site." |
| November 17th 2010 | Vivienne/San Jose, CA |
| "Thanks, thanks, and thanks, you have made my day, week!" |
| October 25th 2010 | Jenny/Edmonton, QLD |
| "Thank you Webjet - you are wonderful! I would not know how to do flights from Brazil with out you and the speed of your replies is amazing = I am a fan!!" |
| October 19th 2010 | Theres/Perth, WA |
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"I wanted to thank you however for the fantastic and speedy service that you provided. I really felt like someone was at the other end of this email and really cared and was trying to help me. I appreciated it greatly and it has created a faith in Webjet" |
| October 10th 2010 | Diane/Seattle, WA |
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"Hello! I'd like to first thank you for your wonderful service and website. This is my second booking today..." |
| September 30th 2010 | Jenny/Edmonton, QLD |
| "Thank you so much!!! I will continue to use Webjet and recommend to others as well. I am impressed by your prompt replies, flexibility and personal service." |
| September 27th 2010 | Marta/Delray, FL |
| "Thank you for your help. It was a nice and smooth experience. I did not have any idea about WebJet. Best prices and excellent customer services." |
| September 22nd 2010 | Phil/Whitstable, EN |
| "Thank you so much. You've been the best ever! I will always recommend and sing your praise to all! It's nice to know people care' in this odd world." |
| September 18th 2010 | Nikita/Lystefield, VIC |
| "Thank you ever so much!! We were not expecting this at all so we appreciate it very much! If you would like me to recommend your name to webjet services I would be more than happy to - you have been insanely helpful." |
| September 17th 2010 | Linda/Perth, WA |
| "Thank you very much for your understanding and quick reply. Your service is fantastic." |
| September 14th 2010 | Kian/Los Angeles, CA |
| "I did not expect such a rapid response.....That is excellent !! I am happy to work with your organization...." |
| September 9th 2010 | Amanda/Vermont South, VIC |
| "Thank you very much for understanding, and refunding the amount of one flight. I have been booking my entire holiday through webjet, so this is greatly appreciated." |
| September 6th 2010 | Cindy/Boston, MA |
| "Thank you for your prompt response. I can not tell you how much I appreciate it. My daughter will be traveling to Europe in the summer and I will check Webjet.com and recommend your site to others. Thank you again for your attention." |
| September 1st 2010 | Ban/Plymouth, MN |
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"As a first timer of using Webjet.com, this has been a very positive experience for me !!! Overall, I'm REALLY impressed with Webjet.com
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| August 25th 2010 | Jibin/Coral Springs, FL |
| "Thank you so much, you have the best and fastest customer service and I will book with you always." |
| August 19th 2010 | Manuel/Chula Vista, CA |
| "Thank you very much... I just made my reservation again through webjet.com, first time experience through this company and I am pleased with the service already." |
| August 17th 2010 | Michael/Berwick, VIC |
| "I do appreciate your attention to security and feel comfortable dealing with your company..." | |
| August 11th 2010 | Abe/Surfside, FL |
| "Thank you for everything. You guys/Girls are just great. It was a real pleasure doing business with you. Glad I discovered Web Jet at the right time. I will recommend you to my family and friends." |
| July 14th 2010 | Serian/West Hills, CA |
| "Oh I love Webjet!!!!" | |
| July 6th 2010 | Patricia/Minneapolis, MN |
| "I just received copies of our electronic plane tickets which makes the coming trip a reality. To say your help was invaluable is an understatement." |